Frequently asked questions

Where will the funds go?

Your gift goes directly to us - and you can find out more on our homepage: www.wagggs.org. Your gift will be used to support critical areas, including the Member Organisation hardship fund and capacity building of Member Organisations, Stop the Violence Programme, supporting more girls to become leaders, supporting the World Centres re-opening and ensuring even more girls can have life changing international experiences. Wherever you choose to give, it’s your participation that matters most.

Is my payment secure?

Yes. All payments through the givingday.wagggs.org website will be securely processed by Stripe www.stripe.com/gb/privacy.

Why is my payment not going through?

Please check that you have included your postcode in both the address field and the card details field of the gift form. If there is still a problem, you may have to contact your card provider and inform them that the payment is valid. For any queries please contact the WAGGGS team at changinglives@wagggs.org

Can I see my gift on this website?

Yes! If you’ve chosen not to make your gift anonymous, you can take a look at the donor wall to see your name.

Is there another way to donate to you other than online?

Yes, you can contact us at changinglives@wagggs.org and we’ll be delighted to help you make your gift. Your gift can also be made via bank transfer, and we can provide the bank necessary details for you.

I set up a recurring payment, what will show in the totaliser?

Yes, the total of your direct debit payments for the duration of time selected will show up in the total raised on the website.

I still have questions. How can I get in touch?

Feel free to email us at changinglives@wagggs.org

Is there a minimum donation?

The minimum donation accepted is 5 GDP.

How can I give my gift?

Using the Giving Day website, alternatively email changinglives@wagggs.org where we can provide more options for paying via bank transfer, cheque, or can manually process your donation for you.

Question about tax-deductibility or gift aid

For supporters from the USA or Canada, you can make your payments via CAF Canada or The World Foundation for Girl Guides and Girl Scouts, Inc. and these will be manually added to the Giving Day site. Please email changinglives@wagggs.org to notify the team that you have made your donation. All donations will be part of the match funding opportunity and will count towards Giving Day challenges. For UK supporters who wish to pay gift aid, WAGGGS are able receive an addition 25 pence for every pound you donate if you are a UK taxpayer. This additional donation will be added to your giving record. ​